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The manager went on a fishing trip for at-risk behavior, found what he was looking for and administered discipline... all based on a single data point.
With more experience traveling around in the real world seeing safety programs in action (or inaction) I realize that words matter.
That Zero Harm goal on all the posters may seem insurmountable.
The simple checklist has gotten a lot of press recently.
We've all heard about the “feedback sandwich” where it's recommended that critical feedback should be sandwiched by positive feedback on both sides.
Jack had been working the extruder for years, but this time he failed to recognize a common hazard when he was clearing a blockage.
Autopilot is a nice little nuance of cognitive processing that allows us animals, especially humans, to plan, solve problems, or otherwise daydream while performing routine tasks.
Rules are designed to keep us safe and are made by well-meaning folks thinking through potential risks in the face of hazards.
Consider your safety process. Certainly your safety management systems such as your procedures, rules, reporting systems, inspections, hazard identification, safety training and the like act as a sort of foundation and structure that we hope will reduce hazards and associated risk
I was in an industrial facility speaking with a mix of workers and managers trying to figure out why personal injuries kept cropping up with some regularity.
Some folks say that third-shifters are ornery; a cantankerous, unruly bunch who brave midnight shifts with skeleton crews.
I had been warmly welcomed to South Africa. We were there to work with a mining construction company that wanted to solve their safety challenge. The challenge was immense.
Understanding the Risks of Operating Equipment
Do you value safety? Prove it with time and money. Put your reputation on the line. Then you will show results.
Mowing the lawn can be a real chore. It is certainly not something I look forward to. It's also a chore that can be quite hazardous.
I get asked to visit companies and “diagnose” why their behavioral safety program has “lost steam” or never got off the ground to begin with. Inevitably I find the whole shebang is being run by the safety department and a few anointed safety enthusiasts who do all the observations.
You know you're a safety geek when you slip and land on your butt on the bathroom floor in a factory's front office thinking, “What at-risk behavior did I do to earn this bruise?”
One key to an ideal safety culture that drastically reduces injuries is for everyone to take responsibility for safety.”
Once my sons and I went fishing with a guide on a chilly day in Florida. The fish were not biting because it was so cold, so the guide threw some “chum” into the water (something like candy for fish), to draw them in, so my young sons could score some catches.
Labeling is quite popular in modern business.
I must admit that I've been captivated, like many fans of The Shawshank Redemption, with the escape and ultimate recapture of prisoners at the Clinton Correctional Facility in upper New York State this past June.
Common wisdom suggests complacency is built up over time working a process over and over. “Habituation” may take over.
We are taught to describe ourselves: “I'm an 'Introvert' which explains my discomfort working in big teams,” or “My co-worker is a 'Judger' which explains why she is so critical.” We have the impression that if we just “know” ourselves and others better our work together will be more collaborative and productive.